At COZYINN, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our site, we may collect the following information:
- Personal Information: such as your name, shipping address, billing address, email address, and phone number.
- Payment Information: when you make a purchase, we collect payment details, such as credit card or other payment information, via our secure payment gateways.
- Device Information: including IP address, web browser, time zone, and cookies stored on your device.
- Usage Data: how you browse the site, search queries, pages visited, and interaction with content.
2. How We Use Your Information
We use the collected information to:
- Fulfill your orders and manage payments.
- Provide customer support.
- Improve and optimize our website and user experience.
- Communicate with you, including sending updates, offers, or notifications.
- Prevent fraud and ensure the security of transactions.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and user behavior.
- Remember your preferences for future visits.
- Provide personalized content and ads.
You can disable cookies through your browser settings, but this may affect some site functionalities.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third-party services (such as payment processors, shipping providers, or analytics platforms) to help us operate our business effectively. These partners are obligated to protect your information and use it solely for the intended purpose.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict the processing of your data.
- Withdraw your consent at any time.
- Lodge a complaint with a data protection authority.
To exercise these rights, please follow the relevant procedures provided on the site.
7. Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.